You have the right to cancel your order within 14 days after the day you received your product(s) without giving any reason. Just let us know that you want to cancel your order by sending an email to info@van-tjalle-en-jasper.nl. Make sure you send the product(s) back within 14 days after you have informed us.

You must return the complete product with all parts, in its original condition (unused) and packaging. That means that assembled lamps can unfortunately not be refunded. You will be credited with the total amount, shipping costs excluded. The costs of returning the goods from your home to our warehouse are for your account.

Returns may be send to: 
Van Tjalle en Jasper
NDSM-plein 95,
1033WC Amsterdam
The Netherlands